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An Introduction to Tealium IQ Part Two

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by Grace Emery
on

The definitions below will get you well on your way to understanding what Tealium is. This blog is written for:

  • New or interested-in-becoming Tealium users
  • Non-developers
  • Web Analysts, Tag Managers and Marketers

Although you can find some of these definitions in the Tealium documentation, this has compressed the terms and explanations that we found most useful when we were new to the platform. This blog will also help you begin to differentiate between other Tealium products. For those who are looking for additional training but have not yet purchased IQ it is worth mentioning that we were able to become proficient in Tealium through becoming a partner. This gives you access to free - and otherwise, pricey - training resources. In turn, Tealium broaden their network and reach.

IQ versus other Tealium Products

EventStream vs IQ

Eventstream deals with API calls (collection and delivery) and IQ deals with event management (and not collection and delivery). It is used in partnership with IQ; sending data from EventStream back to IQ is considered ‘data enrichment’ (see below). To explore this product further, head to Tealium.

 AudienceStream vs IQ

AudienceStream allows you to build better audience groups by collecting a high level of information on your users before giving you the ability to essentially ‘sticky-note’ them. With this tool you can upsell, monitor and advertise while minimising how much you annoy your audience! Like IQ, you can’t store event data in AudienceStream. The user experience and real-time view are also lovely to look at.

Audiencestream

 Tealium IQ Defintions

Storage

Tealium doesn’t store data, it just moves it. Everything it reads using .js is sent to your vendor (e.g. Omniture, CRM tools etc.). You can use Data Access or other analytics tools to store the data.

Custom tag

If the tag template you’re looking for isn’t already available on Tealium, it is possible for Tealium to create a custom tag for you. Before starting your setup, submit a ticket to Tealium to request this and allow them to review and confirm whether they will do this for you as it may save you a great deal of time.

Mobile

Tealium is set up for desktop. Although mobile site tags are identical, you’ll need to set this up separately. Please refer to our mobile set-up guide (LINK) for more information on this.

Caching

This happens twice, at browser level and at CDN level. How long until the user itself sees the change.

Asynchronous

Tags loads in parallel so as not to slow page load, you can make specific tags synchronous as you like. An example would be personalisation of the page for the user. This is highly unusual and Tealium manages issues with flickering. Don’t make anything synchronous that contains personal user information as this will not be picked up by the consent manager (GDPR checks).

Flickering

This issue is managed by Tealium. 'White Flicker' is basically a kind of 'flash/flicker' that occurs when transiting between two web pages. It occurs during web page load in IE, when one clicks on a link, or menu which triggers to get the screen reload/refresh, during this refresh/reload of the screen.

Variables

In Tealium iQ, components of your data layer are known as Variables. They are the source of information for your digital marketing efforts.

Dynamic Events

Anything that happens after the page load.

Difference between JQuery & Javascript

This is useful when you are deciding between two methods in IQ. jQuery is a fast, small, and feature-rich JavaScript library. It makes things like HTML document traversal and manipulation, event handling, animation and Ajax much simpler. This is with an easy-to-use API that works across a multitude of browsers. With a combination of versatility and extensibility, jQuery has changed the way that millions of people write JavaScript.

CSS Selector

A way to find your variable tag name for events. Set up guide here.

 

To learn more about implementing tag management please feel free to contact us.